Refund Policy
Last updated: January 2025
Our Commitment
We want you to be completely satisfied with Veo3Cheap. If you're not happy with your purchase, we offer a fair refund policy to ensure your peace of mind.
Eligibility for Refunds
You may be eligible for a refund if:
- You request a refund within 7 days of your initial purchase
- You have used less than 20% of your purchased credits
- You experience technical issues that we cannot resolve
- You accidentally made duplicate purchases
Non-Refundable Items
The following are not eligible for refunds:
- Credits that have been used or expired
- Subscription renewals after the initial purchase period
- Purchases made more than 7 days ago
How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at support@veo3.cheap
- Include your account email and order number
- Explain the reason for your refund request
- We will review your request and respond within 48 hours
Processing Time
Once approved, refunds are processed within 5-10 business days. The exact timing depends on your payment method and financial institution.
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us:
Email: support@veo3.cheap